How Sequoia Laser and Beauty Lab collects, uses and protects your personal information when you visit our website, book an appointment or contact us.
Sequoia Laser and Beauty Lab (“Sequoia”, “we”, “us”) is a laser and skin clinic at 9123 Mary St, Unit 205, Chilliwack, BC V2P 4H7. Our website is sequoialaserlab.ca.
You can reach us about this policy at [email protected] or by phone at (236) 668 9563.
We respect your privacy. We handle personal information in line with the British Columbia Personal Information Protection Act (PIPA) and, where it applies, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
We collect only the information we need. Depending on how you use our website and services, this can include:
Please do not include sensitive health details in website forms. You can share them with us in person at your consultation.
We use your information to:
We only send marketing messages with your consent, and you can unsubscribe at any time.
When you send us a message through a form on our website, your details are emailed to our booking inbox and stored securely in our website system so we can follow up with you. We use them only to respond to you and to manage your enquiry.
You can book through Jane, a third party booking platform. Information you enter on Jane is collected and handled by Jane under its own privacy policy, and we recommend you read it. We receive your booking details so we can provide your appointment.
Cookies are small files stored on your device. Our website uses cookies and similar technologies that are needed to run and secure the site.
We may also use analytics and advertising tools, such as Google Analytics, Google Ads or Meta Pixel, to understand how visitors use our website and to measure our advertising. If we use them, they may set cookies and collect information such as the pages you visit, your device and your approximate location. You can control or delete cookies in your browser settings, and you can use your browser or the tools those providers offer to limit tracking.
We use trusted service providers to run our website and business, including website hosting, security and content delivery (for example Cloudflare), web fonts (Google Fonts), email delivery and online booking (Jane). These providers handle information on our behalf or under their own privacy policies. Some of them may store or process information outside Canada, including in the United States, where different privacy laws may apply.
We do not sell your personal information. We share it only with service providers who help us operate, when you ask us to, or when the law requires it.
We keep personal information only as long as we need it for the purposes described in this policy or to meet legal and professional requirements. After that we delete it or make it anonymous.
We use reasonable safeguards to protect personal information from loss, misuse and unauthorized access. No website or system is completely secure, so we cannot guarantee absolute security.
You can ask us to:
To make a request, contact us using the details above. We will respond within the time the law requires, and we may need to confirm your identity first.
Our website is not directed at children, and we do not knowingly collect personal information from children through the website.
Our website may link to other websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their policies.
We may update this policy from time to time. The date below shows when it was last changed. Please check this page for the latest version.
Last updated: October 6, 2026
If you have a question or concern about how we handle your personal information, please contact us first at [email protected] and we will do our best to resolve it.
You also have the right to contact the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada.
Come join us for an exclusive evening at Sequoia! Meet the team, tour our space, and explore our treatments and technology. Enjoy light refreshments and snacks while you get to know the Sequoia!
Come meet our incredible team of women who are here to educate, support, and empower you while providing exceptional, results-driven treatments tailored to your skin, your goals, and your comfort.
From laser hair removal to advanced skin treatments, every member of our team brings her own expertise, personality, and passion to the Sequoia experience.
We believe you should feel informed, comfortable, and confident every step of the way — never rushed, pressured, or left wondering what comes next.
Whether it’s your first time at Sequoia or you’re a seasoned client, come step inside our space and see where the Sequoia experience happens.
From our treatment rooms to the little details that make the space feel like us, we wanted to create somewhere that feels clean, calm, welcoming, and elevated — without ever feeling clinical or intimidating.
In this tour, we’re giving you a peek behind the scenes and showing you where you’ll relax, get your treatments, ask all the questions, and let our team take care of the rest.
Come explore the treatments we offer and discover what might be the right fit for your skin, and your goals!
From laser hair removal to advanced skin treatments, we are proud to offer effective, innovative technology into the treatment room — while keeping things simple, personalized, and results-focused.
Not sure what you need? That’s exactly what we’re here for.
